Privacy Policy

Last updated: September 2026

Last updated: September 12, 2025

  1. Who we are

Ge-Tech Engineering operates this website and online store, offering precision parts, CNC machining and engine-rebuilding services.

Ge-Tech Engineering is the controller responsible for the personal information described in this policy.

Business address: Steenovens 34, 2230 Ramsel, Belgium Enterprise / VAT number: BE 0755.585.755 Email: shop.getech@gmail.com Telephone: +32 476 33 35 16

This Privacy Policy explains how we collect, use and share personal information when you visit our website, place an order, request a quotation, create an account or contact us.

  1. Personal information we collect

Depending on how you interact with us, we may process:

Contact and delivery details: your name, email address, telephone number, billing address and delivery address. Business details: your company name and VAT number, where supplied for quotations or invoicing. Order and payment information: products or services ordered, amounts, payment status, transaction references, returns and refunds. Account information: information needed to create and maintain your account, including login credentials and preferences. Communications: messages, quotation requests, photographs, drawings and other information you choose to send us. Technical information: your IP address, browser and device information, and information needed to operate and secure the website. Website usage information: where you consent to optional analytics, information about how you navigate and interact with the store. Payments are handled by our payment providers, including Stripe. We receive information needed to confirm and manage payments, but we do not receive or store your full payment-card number or card security code.

Please do not send payment-card details or unnecessary sensitive personal information by email or through our contact form.

  1. Where information comes from

We collect information:

Directly from you when you order, create an account, request a quotation or contact us. Automatically when you use the website, including through essential technologies and, with your consent, optional analytics. From payment and delivery providers, for example when they confirm payment or update delivery status. 4. Why we use your information

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Taking steps at your request and fulfilling contracts

We use relevant information to respond to quotation requests, process orders and payments, provide services, arrange delivery, manage your account, and handle returns or after-sales enquiries.

Certain information is necessary to provide these services. If you do not supply it, we may be unable to fulfil an order or respond to your request.

Complying with legal obligations

We process information where required for accounting, tax, invoicing, consumer-protection obligations and valid requests from competent authorities.

Legitimate interests

We may process information to secure the website, prevent fraud, maintain necessary business records, respond to general enquiries, and establish, exercise or defend legal claims.

We consider these interests against your rights and do not rely on this basis where your interests or fundamental rights override them.

Consent

Where required, we ask for your consent before using optional analytics cookies or similar technologies. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

  1. Marketing and advertising

We do not currently send marketing emails or use advertising trackers for targeted advertising.

We do send service-related communications where necessary, such as order confirmations, shipping updates, quotation responses and replies to customer enquiries. These are not newsletter subscriptions.

If our marketing practices change, we will update this policy and obtain consent where required.

  1. Cookies and similar technologies

The website uses essential technologies to support functions such as your shopping cart, sign-in, checkout, security and cookie preferences.

Optional analytics help us understand how visitors use the store and are subject to your consent.

You can review or change your choices using Manage Cookies in the website footer. You can also control cookies through your browser, although blocking essential cookies may prevent parts of the store from working.

Please refer to our Cookie Policy for further details.

  1. Who we share information with

We share information where necessary with providers involved in operating our business and fulfilling your requests, including:

Amboras, which provides our ecommerce platform. Payment providers, including Stripe, to process payments and help prevent fraud. Delivery providers, to deliver orders and provide tracking. Technology and communications providers, supporting hosting, data storage, transactional emails, website security and customer communications. Professional advisers, such as accountants or legal advisers, where necessary. Public authorities, where disclosure is legally required. Providers may act as processors on our behalf or as independent controllers for particular activities, such as certain payment-processing obligations. Their own privacy notices apply to processing they undertake as independent controllers.

  1. International transfers

Some service providers may process personal information outside the European Economic Area.

Where such transfers occur, they must be covered by an appropriate GDPR transfer mechanism, such as an applicable European Commission adequacy decision or Standard Contractual Clauses, together with additional safeguards where necessary.

You may contact us to request information about the safeguards applicable to your personal information.

  1. How long we keep information

We retain personal information only for as long as necessary for the purposes described in this policy, including applicable legal obligations.

The retention period depends on the record:

Orders, invoices and accounting records: retained for the applicable statutory period. Account information: retained while needed to provide your account, subject to legal retention requirements. Enquiries and quotations: retained as needed to address your enquiry and any resulting work, follow-up or dispute. Security and technical records: retained for a period proportionate to their operational and security purpose. Cookie and analytics information: retained according to the applicable cookie or analytics settings and your consent choices. Some information may need to be retained after an account is closed or an erasure request is received, for example to meet tax obligations or handle legal claims.

  1. Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No website or transmission method can guarantee absolute security. Please keep your account credentials confidential and contact us if you suspect unauthorised use of your account.

  1. Your rights

Subject to the conditions and exceptions under applicable law, you may have the right to:

Access your personal information and receive a copy. Have inaccurate information corrected. Request erasure. Request restriction of processing. Receive certain information in a portable format. Object to processing based on legitimate interests. Withdraw consent where processing relies on consent. To exercise your rights, contact shop.getech@gmail.com.

We may ask for information reasonably necessary to verify your identity. We normally respond within one month. If an extension is permitted because of the complexity or number of requests, we will explain this within that first month.

  1. Complaints

Please contact us if you have concerns about how we handle your information.

You also have the right to complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données) or another competent supervisory authority, including the authority in the EEA country where you live or work.

You do not have to contact us before making a complaint to a supervisory authority.

  1. Children

Our store and workshop services are not directed at children. If you believe a child has provided personal information that should not be held by us, please contact us so we can investigate and take appropriate action.

  1. Third-party websites

Our website may link to third-party websites. Their privacy practices are governed by their own policies, which we encourage you to read.

  1. Changes to this policy

We may update this policy to reflect changes to our services, practices or legal requirements. We will publish the revised policy here, update the date above, and provide additional notice where required.

  1. Contact

For questions about this policy or your personal information:

Ge-Tech Engineering Steenovens 34 2230 Ramsel, Belgium Email: shop.getech@gmail.com Telephone: +32 476 33 35 16 Enterprise / VAT number: BE 0755.585.755